Within matrix organizations or teams of leaders representing various departments, the lines of authority are often blurred. It’s not always clear who is in charge, who has the ultimate decision authority or who must approve actions to get work done. In many cases, leaders lack the skills needed to gain cooperation within the team and team members often lack the resources and knowledge to collaborate effectively.
Influencing is a powerful tool, especially when your leaders are working across organizational boundaries. This interactive guide outlines the most effective influencing behaviors and offers tips and tricks for using them to enhance leadership.