Multi-Rater Feedback
Are your leaders aware of how their behavior affects
individual and team performance?
Provide leaders with information on how well they are currently
using behaviors that impact individual and work-unit effectiveness.
Help leaders clarify their strengths and
develop plans to close gaps in performance.

IDEAS ONPOINT


Are you, or is your organization, facing a significant challenge—developing leaders at all levels, managing change, executing plans and strategic initiatives effectively, engaging and retaining talent? Would you like to know how top-performing companies deal with these issues and what factors differentiate the best companies from those that are less successful?


Find out by joining our free email mailing list and request one of our reports related to your area of interest.

OnPoint’s validated multi-rater feedback questionnaires are based on over 20 years of research. Our experience and expertise is documented in The Art and Science of 360º Feedback, co-authored by OnPoint’s President, Rick Lepsinger, a recognized leader in the field.

Flexible Leadership Survey

The Flexible Leadership Survey, for senior and upper-middle managers, is based on Rick Lepsinger and Gary Yukl’s groundbreaking work, documented in their book, Flexible Leadership: Creating Value by Balancing Multiple Challenges and Choices. The 45-item Leadership Survey measures the leader behaviors aligned with three key determinants of organizational performance—Executing Plans and Initiatives, Leading and Managing People, and Adapting and Innovating. To see a sample feedback report click here.

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Compass Survey

Our Compass survey, for first-line and middle managers, measures the 14 core managerial practices that differentiate top performers from those who are less effective. These practices, based on the work of Dr. Gary Yukl and documented in his book Leadership in Organizations (Sixth Edition), are: Informing, Clarifying, Monitoring, Planning, Problem Solving, Consulting, Delegating, Influencing, Recognizing, Rewarding, Supporting, Mentoring, Networking, and Teambuilding.  To see a sample Compass feedback report click here.

An extensive library of validated practices is also available and can be used to customize the survey to better meet the needs of your managers.

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Influence Survey

OnPoint’s Influence Survey, for anyone who works on a team or needs to work across organizational boundaries, focuses on the behaviors used by the most effective influencers.  The Influencing model includes 11 influence tactics:

  • Most Effective: Rational Persuasion, Inspirational Appeals, Consultation, Collaboration

  • Moderately Effective: Apprising, Ingratiating, Personal Appeals, Exchange

  • Least Effective: Legitimating Tactics, Coalition Tactics, Pressure

A groundbreaking research study, published in the Journal of Applied Psychology, demonstrates that OnPoint’s Influence Skills feedback instrument increases managers’ use of effective influence tactics and results in a positive change in their leadership behavior. To see a sample feedback report click here.

The study also found that leaders perceive feedback to be more useful and easier to apply when it is delivered by a facilitator, rather than through a feedback report alone. Our Influence Skills Workshop helps managers get the most out of their feedback experience and more successfully transfer learning back to the job.

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Customized Surveys

If you already have company-specific competencies, we can develop a Custom Multi-Rater Feedback Survey to help your leaders clarify their strengths and the areas in need of development. We partner with you to identify behavioral examples for each competency or review your existing list of behaviors to ensure they are worded appropriately for a multi-rater feedback questionnaire.  Your items are then loaded onto our Web-based platform, which is used to conduct the survey, and we provide all the administrative support, data analysis, and report preparation.

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