Improve Cross-Functional Communication and Collaboration

Today, more and more companies are adopting cross-functional team structures that reward collaborators over “lone wolves.” As members of these teams often have complex reporting relationships, rather than single bosses, goals need to be aligned across departments or teams.

In cross-functional teams, where members represent various departments, the lines of decision-making are often blurred; it’s not always clear who is in charge, or who has the ultimate decision-making authority.

In many cases, team leaders lack the skills needed to boost cooperation and communication within their teams, and team members often lack the skills and knowledge to collaborate effectively.

OnPoint offers training for cross-functional teams and team leaders in a variety of formats, including 90-minute, instructor-led online programs and 30-minute, self-directed e-learning programs.

Each program can be customized to meet the specific needs of your organization. In addition, our series of skill development topics can be combined based on your needs and delivered face-to-face in half or full-day sessions.

Cross-Functional Team Building

Additional Resources

Check out the following resources for cross functional teamwork.


Ebook Better Together: Building More Effective Cross-Functional Teams

In our most recent eBook we will uncover the 4 Prerequisites to Effective Cross-Functional Teaming.

Get the eBook

Frequently Asked Questions

What does a typical program include?

All of our programs are research-based and designed to be highly engaging. A typical program agenda includes case studies, a self-assessment, full and small group discussion, skill practice, and application to real-world challenges.

Can your programs be offered in a “blended” format?

All our programs are offered in three possible formats – face-to-face, virtual instructor-led classrooms, and self-directed e-learning courses – which can be combined in different ways to meet your needs.

What’s the maximum number of people that can attend your program?

The number of participants is determined by the balance a client is seeking between the delivery of content and discussion/skill practice – the more people in a session, the less time there will be for discussion and application of key concepts.  In general, we recommend up to 25 in our face-to-face programs and 35 in our virtual-instructor led programs.

Which levels of management are your programs appropriate for?

We offer skill development programs for first-line leaders, middle managers, and senior executives.  We also offer training for individual contributors and project team leaders.

Do you train internal client resources to deliver your programs?

Yes, we offer trainer training. We can also certify an internal client resource to be a Master Trainer, which allows that person to train other internal resources as needed without OnPoint’s involvement.

How do you measure the effectiveness of your program?

We utilize program evaluations to measure overall satisfaction and content retention immediately after the program and pre-tests and post-tests 9-12 months later to evaluate changes in thinking and behavior. We also measure changes in key performance indicators (KPI) to measure changes in individual or team performance.

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