In matrix organizations with cross-functional teams, leaders need to understand how to effectively influence others who may not report to them. In many cases, leaders lack the skills needed to gain cooperation within the team and team members often lack the resources and knowledge to collaborate effectively. Without clear decision authority, commitment to shared goals and accountability, team progress can be slow or miss important objectives.
Cross-functional team leadership doesn’t come naturally to everyone. A good first step is gaining an understanding of how cross-functional teams operate and what leaders can do to improve collaboration:
Each program is available as a full day or half-day face-to-face session or in a 90-minute instructor-led online format. They are also available in a self-guided e-learning format, which makes them more accessible, cost-effective and scalable. Each program can be customized to meet the specific needs of your organization.